Mix and Match

Refund policy

Return & Exchange Policy

Dear Customer, We know that choosing the right size online isn't always easy, so we’ve made this policy as clear and simple as possible to protect your purchase.

1) Inspection & Fitting Upon Delivery You have the right to open your package and try the item in front of the courier before making any payment. If the size doesn't fit or the product isn't what you expected, simply hand it back to the courier on the spot. You will only pay the shipping fee (50 EGP) — with no questions asked and no product cost.
2) After Payment & Courier Departure Since our products are sleepwear and homewear, and for hygiene purposes, post-payment exchanges are strictly limited to two cases:
- Manufacturing defects (e.g., stitching, buttons, or fabric issues).
- An error on our part regarding the size or design sent. (In these cases, we cover all shipping costs, and the request must be submitted within 48 hours of delivery).
3) Non-Exchangeable Cases
- Items that have been washed, worn, or are missing their original tags and packaging.
- Changing your mind or requesting a different size after the courier has departed.
4) How to Request an Exchange? Contact us on WhatsApp at 01039159762 or via email at info@linahomewear.com. Please include your order number along with a photo of the item, and we will get back to you on the same day.